You can contact us in 2 easy ways:

Email and support tickets can be sent 24 hours a day, and we aim to respond within 4 working hours (9am to 6pm daily). 

If you have issues with the local machines, the local parking teams will be able to assist you, they can be contacted at the parking offices or via the help buttons on any payment machines.

Our team can easily adjust any active parking sessions; you may also be able to update this directly from the app by viewing some of the details below:

  • Galleria Parking: If you have parked at the Galleria and need to discuss a parking session, please view the help page first by clicking here

  • My session is still active: If you have already left but still have an active session, please click here and view the help page for a complete solution. If you have any issues, please let us know and we can manually adjust the session for you.