FAQ

What if I cant use my phone to access QwikPark?
You do not need to have your phone with you to be able to access any QwikPark enabled car parks. If your account is active with a valid payment method, the ...
Sun, 4 Dec, 2022 at 1:21 PM
Do I pay the same price as other car park users?
QwikPark users pay the standard parking tariff like any other user. You can view the standard tariffs of any car park by searching for the car park with...
Wed, 29 Nov, 2023 at 6:05 PM
Can I share my account or vehicle with another person?
Unfortunately, vehicles can currently only be registered to one QwikPark account as the app does not know who is driving at the time of entry and, theref...
Sat, 9 Dec, 2023 at 12:06 PM
Can I see my current parking time and cost?
When you have an active parking session you can see a summary of your session time and price directly from the app homepage.  You can also tap the View ...
Sat, 1 Oct, 2022 at 12:13 AM
Registration already taken
When adding a vehicle, you may be told that the registration has already been registered with another user. This can be for a number of reasons, such as: ...
Sat, 9 Dec, 2023 at 12:04 PM
Do I get extra time to exit the car park?
We add "bonus minutes" in each car park to give you extra time to get back to your car and exit the car park, this ensures your price is not incre...
Sun, 9 Jul, 2023 at 9:22 PM
How do I renew or cancel a pass or permit?
Renewing a Pass or Permit: When viewing a pass on your account, you can quickly see if the pass is set to Auto Renew: If it is set to Auto Rene...
Sat, 2 Sep, 2023 at 5:49 PM
Where can I view car park prices and information?
To view more details on a car park: Select Search from the app homepage. Search or tap on the car park you are looking for. Parking tariffs are shown...
Wed, 7 Dec, 2022 at 11:26 PM
What if my company uses a Whitelist
If you have a company account with QwikPark or you work in a shopping centre or similar and are entitled to some form of discounted parking, you may be requ...
Wed, 7 Dec, 2022 at 11:06 PM
Is the QwikPark app and website secure?
Yes, very secure. Your privacy and data security are extremely important to us.  Here are just a few of the steps we take to ensure the highest levels ...
Wed, 22 Dec, 2021 at 5:49 PM