FAQ

What if my company uses a Whitelist
If you have a company account with QwikPark or you work in a shopping centre or similar and are entitled to some form of discounted parking, you may be requ...
Wed, 7 Dec, 2022 at 11:06 PM
What if I have a Blue Badge?
The standard parking rates apply to all users in every car park that we work with. All users can benefit from discounted rates by using our great value ...
Thu, 3 Oct, 2024 at 10:42 PM
Is the QwikPark app and website secure?
Yes, very secure. Your privacy and data security are extremely important to us.  Here are just a few of the steps we take to ensure the highest levels ...
Wed, 22 Dec, 2021 at 5:49 PM
What if my payment card expires?
If your card expires, the payment system (from Stripe) will try to update your payment card details to your newly issued card automatically. Stripe works di...
Mon, 20 Dec, 2021 at 3:26 PM
Can I view my passes and permits?
To view a list of your passes, go to Passes: here you will see a list of your active passes. The tabs at the top allow you to view: Active - p...
Mon, 20 Dec, 2021 at 4:27 PM
Can I book a space?
We currently only offer bookings through the Premium Parking facility. Your app will let you know if Premium is available in your selected car park. We ...
Sun, 4 Dec, 2022 at 1:30 PM
How can I control the emails and notifications you send me?
To change how, when and what we email you, simply go to - Account - Notifications. From here you can enable or disable as much as you like:
Sat, 1 Oct, 2022 at 12:40 AM
What if I have lost my password?
If you can't remember your password, simply visit our website and click on the Forgot Password? link on the login page: https://qwikpark.co.uk/login...
Sat, 29 Jun, 2024 at 1:13 PM
Where can I view my finished parking sessions?
To view a finished parking session, go to Sessions and then tap on the "Finished" tab at the top to see your sessions. You can tap on any of these...
Wed, 7 Dec, 2022 at 11:44 PM
Where can I get a VAT receipt from?
You can view your completed transactions and use links for VAT receipts by going to Account, then Transactions.  You can click on any transaction t...
Wed, 7 Dec, 2022 at 11:43 PM