FAQ

Is the QwikPark app and website secure?
Yes, very secure. Your privacy and data security are extremely important to us.  Here are just a few of the steps we take to ensure the highest levels ...
Wed, 22 Dec, 2021 at 5:49 PM
What if my payment card expires?
If your card expires, the payment system (from Stripe) will try to update your payment card details to your newly issued card automatically. Stripe works di...
Mon, 20 Dec, 2021 at 3:26 PM
Can I view my passes and permits?
To view a list of your passes, go to Passes: here you will see a list of your active passes. The tabs at the top allow you to view: Active - p...
Mon, 20 Dec, 2021 at 4:27 PM
Can I book a space?
We currently only offer bookings through the Premium Parking facility. Your app will let you know if Premium is available in your selected car park. We ...
Sun, 4 Dec, 2022 at 1:30 PM
How can I control the emails and notifications you send me?
To change how, when and what we email you, simply go to - Account - Notifications. From here you can enable or disable as much as you like:
Sat, 1 Oct, 2022 at 12:40 AM
What if I have lost my password?
If you can't remember your password, simply visit our website and click on the Forgot Password? link on the login page: https://qwikpark.co.uk/login...
Sat, 29 Jun, 2024 at 1:13 PM
Where can I view my finished parking sessions?
To view a finished parking session, go to Sessions and then tap on the "Finished" tab at the top to see your sessions. You can tap on any of these...
Wed, 7 Dec, 2022 at 11:44 PM
Where can I get a VAT receipt from?
You can view your completed transactions and use links for VAT receipts by going to Account, then Transactions.  You can click on any transaction t...
Wed, 7 Dec, 2022 at 11:43 PM
Galleria Parking
PLEASE NOTE: OUR GALLERIA PARKING SERVICE IS NOW CLOSED We regret to inform you that we can no longer offer our app and payment facilities at The Galler...
Wed, 29 May, 2024 at 4:26 PM
Where are the terms and conditions?
There are 3 sets of Terms and Conditions you will need to be aware of: QwikPark general Terms and Conditions Terms and Conditions for passes and permi...
Wed, 7 Dec, 2022 at 11:02 PM