What if my payment card expires?
If your card expires, the payment system (from Stripe) will try to update your payment card details to your newly issued card automatically. Stripe works di...
Mon, 20 Dec, 2021 at 3:26 PM
Can I view my passes and permits?
To view a list of your passes, go to Passes: here you will see a list of your active passes. The tabs at the top allow you to view: Active - p...
Mon, 20 Dec, 2021 at 4:27 PM
Can I book a space?
We currently only offer bookings through the Premium Parking facility. Your app will let you know if Premium is available in your selected car park. We ...
Sun, 4 Dec, 2022 at 1:30 PM
How can I control the emails and notifications you send me?
To change how, when and what we email you, simply go to - Account - Notifications. From here you can enable or disable as much as you like:
Sat, 1 Oct, 2022 at 12:40 AM
What if I have lost my password?
If you can't remember your password, simply start the password reset process from the app sign in page. Tap on the "Forgot password?" link...
Mon, 20 Dec, 2021 at 4:38 PM
Where can I view my finished parking sessions?
To view a finished parking session, go to Sessions and then tap on the "Finished" tab at the top to see your sessions. You can tap on any of these...
Wed, 7 Dec, 2022 at 11:44 PM
Where can I get a VAT receipt from?
You can view your completed transactions and use links for VAT receipts by going to Account, then Transactions.  You can click on any transaction t...
Wed, 7 Dec, 2022 at 11:43 PM
Where are the terms and conditions?
There are 3 sets of Terms and Conditions you will need to be aware of: QwikPark general Terms and Conditions Terms and Conditions for passes and permi...
Wed, 7 Dec, 2022 at 11:02 PM
Where can I see the QwikPark Privacy Policy?
You can view the QwikPark Privacy Policy here: https://qwikpark.co.uk/privacy  Or view within the app by going to Account> Privacy Policy
Wed, 7 Dec, 2022 at 11:06 PM
How do I cancel / close my account?
To cancel your account: Go to Account from the homepage or bottom menu. Tap My Details. Scroll to the bottom and tap Delete and then confirm. ...
Sun, 6 Aug, 2023 at 12:17 PM