QwikPark Support Centre

Premium Parking is now available in selected car parks and lets you book larger bays in great locations. To book a Premium Parking spot: Tap Premiu...

You may have forgotten to remove a car you recently sold or used as a hire car, but because it is still linked to your account, a new session has been start...

If you regularly shop at stores like Sainsbury's and Waitrose or use a gym, cinema, or similar places that offer discounted or free parking, you can ...

Payment Failed Occasionally, there may be an issue with a payment, resulting in a failed payment attempt. This can be for many reasons. Most banks withh...

You do not need to have your phone with you to access any QwikPark car parks. If your account is active with a valid payment method, the system will allow y...

There are no additional fees or charges for using QwikPark — you simply pay the advertised tariff, the same as at the pay machines You can view the stan...

Unfortunately, vehicles can currently only be registered to one QwikPark account as the app does not know who is driving at the time of entry and, therefore...

When you have an active parking session, you can see a summary of your session time and price directly from the app homepage.  You can also tap the View...

When adding a vehicle, you may be told that the registration is already associated with another user. This can be for a number of reasons, such as: The...

We add "bonus minutes" in each car park to give you extra time to get back to your car and exit the car park, this ensures your price is not incre...